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Telephone

Customer Service: +1 (877) 525-3979

Billing, Disputes, Charges and Toll Tag Customer Service

North Texas Tollway Authority

+1 (972) 818-NTTA (6882)
customerservice@ntta.org

Roadside Assistance / Report Incidents

Dallas County: +1 (972) 661-8693
Tarrant County: +1 (817) 614-8706

Office Locations

LBJ Express (LBJ) I-635

4545 Lyndon B. Johnson Freeway
Dallas, Texas 75244-5905
(Located within the City of Farmers Branch)
+1 (972) 239-5000

North Tarrant Express (NTE) I-820 | SH 183 | SH 121

9001 Airport Freeway, Suite 600
North Richland Hills, Texas 76180-7774
+1 (682) 334-5470

North Tarrant Express I-35W (NTE35W)

13601 North Freeway, Suite 200
Fort Worth, Texas 76177-3010
(No public access, please visit the our North Richland Hills office.)
+1 (682) 334-5470

Office Hours (All Locations)

Monday through Thursday: 8:30 a.m. to 5:00 p.m. (Central)
Friday: 8:30 a.m. to 2:00 p.m. (Central)
Saturday and Sunday: Closed

Media Inquiries / Public Affairs

Robert Hinkle
Director of Corporate Affairs
rhinkle@northtarrantexpress.com

Public Information Office Hours
(Applicable during major construction projects.)

Monday through Friday: 7:30 a.m. to 6:00 p.m. (Central)
Saturday: 9:00 a.m. to 12:00 p.m. (Central)
Sunday: Closed

Social Media

LBJ

NTE

TxDOT Operated TEXpress Lanes

For questions or concerns about the following TEXpress Lanes operated by the Texas Department of Transportation, please contact TxDOT at TEXpress@txdot.gov

LBJ | NTE | NTE35W TEXpress does not operate the following TEXpress Lanes:

I-30 TEXpress Lanes “Tom Landry Freeway / former Dallas-Fort Worth Turnpike” (Downtown Dallas – Arlington)
I-35E TEXpress Lanes “Stemmons Freeway” (North Dallas – Lake Dallas) (from I-635/LBJ to Swisher Road)
SH 114 TEXpress Lanes “John E Carpenter Freeway” (North Dallas – Grapevine)
Loop 12 TEXpress Lanes “Walton Walker Freeway” (Irving – North Dallas)
SH 183 TEXpress Lanes “Midtown Express / Airport Freeway” (Euless – Irving)
I-635 East TEXpress Lanes “East Lyndon B Johnson Freeway” (North Dallas – Mesquite)

TxDOT Operated TEXpress HOV Lanes (Non-tolled):

I-35E South TEXpress Lanes “South RL Thorton Freeway / Southern Gateway” (Downtown Dallas – Oak Cliff) (from I-30 to Overton Road)
US 67 TEXpress Lanes “Marvin D. Love Freeway / Southern Gateway” (Oak Cliff – Red Bird)
I-30 East / US 67 North “East RL Thorton Freeway” (Downtown Dallas – Mesquite)
US 75 North “North Central Expressway” (North Dallas – Allen) (from I-635 to Bethany Drive)