Billing and Customer Service

How may we assist you?
With NTTA Customer Service taking care of billing for all TEXpress Lanes in North Texas, in addition to their own toll roads, you'll have a single point of contact for payment and questions.

As with other toll roads in the region, the North Texas Tollway Authority (NTTA) handles all billing and related customer service functions for each of the TEXpress Lanes. The NTTA processes payments for TollTags, TxTags and EZ TAGs.

Billing and account questions, as well as queries related to the pricing at the time you traveled through a specific tolling point or how to get a TollTag, can be answered by the NTTA.

Contact NTTA Customer Service

NTTA logo

Call

NTTA Customer Service at 972-818-NTTA (6882)

Visit

Dallas Location    (NEW LOCATION)
39025 LBJ Service Road
(Northwest corner of I-20 and I-35E)
Dallas, TX 75232
972-818-NTTA (6882)

Hours of Operation: 8am to 5pm  Mon-Fri only

 

North Texas Tollway Authority Plano Location
5900 West Plano Parkway
Plano, TX 75093
972-818-NTTA (6882)

   Hours of Operation:
   Monday through Friday, 8 a.m. - 6 p.m.
   Saturday, 9 a.m. - 5:30 p.m.
   Sunday, Closed

    Call Center:
   Monday through Friday, 8 a.m. - 6 p.m.
   Saturday, 9 a.m. - 5:30 p.m.
   Sunday, Closed

North Texas Tollway Authority Irving Location
5555 President George Bush Turnpike
Irving, Texas 75038
972-818-NTTA (6882)

   Hours of Operation:
   Sunday, Closed
   Monday through Friday, 8 a.m. - 6 p.m.
   Saturday, 9 a.m. - 5:30 p.m

North Texas Tollway Authority Fort Worth Location
4825 Overton Ridge Boulevard, #304
Fort Worth, Texas 76132
817-731-NTTA (6882)

   Hours of Operation:
   Sunday, Closed
   Monday through Friday, 8 a.m. - 6 p.m.
   Saturday, 9 a.m. - 5:30 p.m

Email

customerservice@ntta.org